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January 28, 2005
MTNL gears up for broadband

Prem Behl & Rajendra Prabhu

NEW DELHI -- Mahanagar Telephone Nigam Ltd. (MTNL) has come a long way since it first began offering fixed-line services in the Delhi and Mumbai metros. With mobile phones becoming the first choice of telecom users, MTNL has moved with the trend. Additionally, MTNL will be rolling out broadband services in all the exchange areas of Delhi and Mumbai this year. Convergence*plus met R.S.P. Sinha, chairman and managing director - MTNL, to find out more about its performance in the GSM and CDMA domains, as well as to learn about its plans to offer broadband in the country. Excerpts from an interview:

Convergence*plus: Have mobile phones become the first choice of telecom users in Mumbai and Delhi? If so, have you radically changed MTNL's business plan concerning mobility?

R.S.P. Sinha:
Yes, and this is presently a global trend. The mobile-fixed crossover took place in India last October. The total numbers of mobile subscribers (GSM and WLL-M combined) in India at the end of October 2004 were 44.51 million versus 43.96 million fixed line subscribers. Our business plans are made as per the changing market trends and accordingly, the emphasis is on GSM and CDMA. We are currently expanding 400,000 lines each in GSM and CDMA, in Delhi and Mumbai. Further, we plan to add GSM capacity of 4 million over the next two years, which will eventually be 3G enabled. Of this, 1 million will be added by end 2005.

CP: What has MTNL's performance been with regard to GSM and CDMA subscriptions during 2004?

RSPS:
MTNL had an installed cellular capacity of 4.5 lakh, which was completely exhausted within the first half of FY/2004-05. Further expansion could not take place due to capacity constraints. However, we have added over 325,000 mobile subscribers (GSM and CDMA combined) during Apr -Dec 04.

CP: Are you satisfied with the growth rate of your mobile phone subscriptions, and what are your targets for the future, including 2005?

RSPS:
As the capacity of 400,000 lines each in Delhi and Mumbai for GSM was launched, MTNL has added approximately 200,000 mobile connections (GSM plus CDMA) in the two months of November and December 2004. If you compare our figures with other private operators for the same period, their net additions in the last two months in Delhi and Mumbai combined, is lower than MTNL, which shows that MTNL's mobile services are in great demand.

CP: What is your broadband rollout plan for 2005?

RSPS:
We have placed purchase orders for 350,000 broadband ports to cover Delhi and Mumbai by 30 April 2005. We plan to roll out the service in all our exchange areas in these two cities. Triple-play services, i.e., voice, data and video will be available to all customers of MTNL's fixed-line services.

CP: What are your broadband subscriber targets?

RSPS:
Taking Delhi and Mumbai together, we have a target of 1 million connections by December 2005. We plan to provide all the three services, i.e., voice, data and video on last mile connectivity.

CP: What technologies will you apply?

RSPS:
In broadband, we are using ADSL2+ technology for the last mile, and will use other high-end equipment for smooth delivery of services. Customers shall get a download speed of up to 20Mbps depending on the distance from the exchange. Our enormous copper cable infrastructure will help us to deploy quality broadband service expeditiously.

CP: What will you offer home users of broadband connections?

RSPS:
The invitation offer will be in the range of Rs. 500 per month (US $11.4) for a 256Kbps broadband service with attractive, free downloads. MTNL will provide TV broadcasting, video on demand and gaming services through broadband connections on the last mile connectivity via ADSL to home customers. Customers will be able to use the Internet services as well.

CP: How will this be different from your offer to commercial customers?

RSPS:
The usage will be linked with speed and volume. Video and gaming services shall be of great interest for home customers. On the other hand, high-speed Internet services, which will be available at a download speed up to 20Mbps, shall be attractive for commercial customers. Different tariff slabs, based on data volume will be charged for commercial users, while home customers will be charged flat rates.

CP: What steps you are taking to develop content providers?

RSPS:
We are discussing with content providers to provide quality and popular high-speed content to customers on a revenue-sharing basis. We have plans to broadcast popular Indian films as video-on-demand, and real-time gaming services. We are also in the process of tying up with Doordarshan.

CP: What billing system will you use? Will this be by usage time or by the bit rate?

RSPS:
Bills for low-end users will be based on time with lower speed, and for high end users, it will be based on volumes with higher speed. However, video will be billed on content basis. A single bill will be issued for broadband services along with fixed-line services. We will give various options to customers to select a service plan to suit their requirements.

Contact:
MTNL

www.mtnl.net.in










R.S.P. Sinha, CMD, MTNL
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