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January 22, 2007
Legal Beagles take to outsourcing in a big way

Sufia Tippu

     
 

Antony Alex was a successful associate with Kochar & Co, the country's leading law firm in Mumbai. Bitten by the outsourcing bug that is doing the rounds in the legal fraternity, he is now a vice president (legal services) in New York-based legal process outsourcing (LPO) company. Alex is not alone in doing something different. There are many bright young lawyers who are seeing a whole new world of opportunity in the outsourcing domain like the way Alex saw his in the NY firm.

 

BANGALORE -- Primarily legal outsourcing entails supporting the working of corporate legal departments, large law firms and even individual lawyers through activities like drafting contracts, online research, reviewing and reporting documents, litigation support, intellectual property researching and drafting and applying for patents. According to a recent Forrester study, the US will outsource 25,000 legal jobs to India by 2010 and the number will be around 30,000 by 2015.

Legal services are a $200-billion industry in the US and in EU and they are extremely -expensive in these geographies. For instance, services of even fresh law graduates cost anything between US $250,000 and US $300,000 per annum in the US against US $6,000 to US $15,000 in India. That means when American lawyers earn US $400 to US $600 per hour, their Indian counterparts are paid a maximum of US $50 to US $70.

“Corporations are being forced to streamline operations and cut costs in order to maintain profitability. In line with this, law firms and corporate law departments are also being subject to increasing pressures from clients to reduce costs,” said Sanjay Kamalani and David Perla, co-founders, Pangea3, a pure-play legal outsourcing firm, which now employs over 100 lawyers in India to service around 40 global clients.

India has the potential to attract legal services to the tune of US $4.5 billion by 2010, says a Value Notes study. This market scenario opens up a huge career specialization opportunity for lawyers in India. The country currently has over 850,000 legal practitioners. In addition, its 500 law schools produce around 20,000 law graduates a year of which 30 percent join law firms, 50 percent get into vanilla practice, 10 percent goes for higher studies while the rest join NGOs.

Although, a majority of legal practitioners in the country are still vanilla lawyers, many bright and young lawyers are slowly getting into tech or outsourcing space. “These days, Indian lawyers are increasingly conscious about specialization, with IT and outsourcing being a great global opportunity. It offers fantastic career options, great global exposure, opportunity to work on international transactions and contracts and great money,'' said Alex.

Pavan Duggal, eminent cyber law expert and Supreme Court advocate said, “IT is an amazing space that Indian lawyers should specialise in. It will truly make them world class professionals with better status and will give them a good exposure to cross-border business transactions, regulatory frameworks, cyber laws, data security and privacy laws, e-commerce laws of various geographies like the US, the UK, Canada, Australia or Europe. Will that not take lawyers simply global?”

Echoing this same line of thought, legal luminary Fali S Nariman, is reported to have said, “IT is an amazing area from where our lawyers can benefit from it. It will help you grow fast and become a global professional.”

Huge shortage

Although the country has a large “ supply” of lawyers, the irony is that only a few hundred actually practice tech law. As result, tech firms in the country are forced to hire IT lawyers from the US, the UK or Canada.

“Unlike in the US, Indian lawyers, by and large, have not been so open to specialisation in areas like technology. However, it’s changing with many young law graduates are eager to take up IT as a specialisation. Legal fraternity is key eco-system partner in IT,'' said Susan Donegan, a tech litigator also executive director, Computer Law Association, an apex body of tech lawyers across the globe.

Steve Davidson, another tech lawyer at Leonard, Street & Deinard, a Minnesota-based law firm also shares similar sentiments. “Despite being a tech leader, it is sad that India does not have enough tech lawyers to support the industry. But soon, the country's tech outlook will have a major bearing on its law fraternity.”

Even a business contract of US $1 million, cannot be moved out without half a dozen tech lawyers from vendor and buyer side putting their heads together into it for weeks. A US $50 million trans-boarder deal become even more complex and might need over a dozen legal experts working back and forth for weeks or months.

Academic initiatives

No doubt the demand is enormous, but supply still suffers. To bridge the gap, Karnataka Judicial Academy in association with CLA had recently introduced a tailor-made curriculum to educate lawyers across the country in various aspects of cyber laws, Internet, e-governance, digital data protection, privacy issues, cyber violations and disputes, penal procedures, enforcement laws, contracting clauses and evidence handling.

Rahul Singh, assistant professor at National Law School, said: “IT has changed the entire arena of law. That's why institutions like National Law School are taking initiatives to bring IT closer to law.''

For National Law School, IT is already an integral part of its syllabus. “Our aim is to cultivate IT savvy tech lawyers. We provide our students with tech contents and tech learning tools like the IIT Kanpur-developed, Brihaspati.”

National Law School also has an Information Technology Commission and also publishes journal called Indian Journal of Law and Technology. “When it comes to tech learning, we have the first-mover advantage among other law schools in the country,” said Singh.

Industry Initiative

In fact, having realised the potential of IT, many law firms like Amarchand Mangaldas and J Sagar, Dua Associates, CZB & Partners, run by Soli Sorabji's daughter, Zia Mody and Crawford Bayley & Company, __ who otherwise had presence only in Delhi and Mumbai __ have expanded their operations to IT-centric markets like Bangalore. Today, these firms work in tandem with global law firms like Baker & McKenzie, Freshfields, Linklaters and Clifford Chance. Rahul Mathan and Nandan Kammath are two independent lawyers who have taken to IT and expanding their business globally.

A tech-law combination is high-end, global and paying, but it involves certain challenges. For instance, a little carelessly drafted business contract can lead the buyer, provider and the lawyer who drafted it in big trouble.

Under the damage compensation clause, the use of the term `resulting from' (all consequential damages) instead of `arising from' (only direct damages) can easily land a provider in trouble with his clients. Also deep understanding of the domains, implications and the nature of the business are essential for a tech lawyer to draft and link warranty/ waiver clause, limitation of liability clause, non-solicitation clause, most favoured customer clause, etc. To draft each of these contracts that run into 300 to 600 pages needs excellent articulation, assimilation and research skills.

Traditional lawyer vs. Tech lawyer

Under a traditional scenario, law graduates join family-run/proprietary law firms, where their career path is limited. They work on low-end jobs for years, with little or no client contact for a measly pay packet. Or they can work for corporates in their legal departments, which is not an option for fresh graduates. Or they can join as tutors in law institutes, but again, that's reserved only for the experienced lot.

Under a tech environment or LPO scenario, even fresh law graduates get opportunity to work with corporate clients in the US, the UK or Europe. They get easy exposure to direct liaising with clients, opportunity to work with the best legal minds in India and abroad, also they get opportunity to specialise in niche legal areas like patents, contract drafting or legal research.

 
A Realistic Scenario:
 


A small Indian IT services firm bags a US $50 million order from a fortune 500 company. It, then engages two US tech lawyers to draft a final contract, paying each of them US $300 to US $500 per hour. Even a business contract of US $1 million can not be moved without half a dozen tech lawyers, from the vendor and buyer side, putting their heads together for weeks. A US $100 million deal would require over two dozen legal experts working back and forth for months prior to releasing the final copy of the contract draft.

Whenever deals are struck, Indian domestic tech firms are forced to hire tech lawyers from the US, UK or Canada simply because the country has a huge shortage of tech lawyers. Legal services are very expensive in the international markets. For instance, even fresh US lawyers demand anything between US $250,000 to US $300,000 per annum. Therefore, hiring US lawyers would make dents in the profit margins of domestic enterprises. Despite being a tech leader, it's sad that India do not have enough tech lawyers to support the industry, observed Steve Davidson, a tech litigator at Leonard, Street & Deinard, a Minnesota-based law firm.

India currently has around 3,000 big, medium and small IT and ITES enterprises. They, on an average, strike at least 10 each global deals a year. “Each one of these business contracts need to be carefully worded and drafted by legal experts who understand two understands -- cross-border business transactions and regulatory issues, technology, cyber laws, data security, piracy, e-commerce and cyber laws of various countries since clients are of multiple geography. Each one of these deals need careful contract drafting by legal experts who understand multiple legal systems across the globe and their impact on cross-border nature of tech business. However, we have a huge shortage of tech business aware lawyers,'' said cyber law expert Pavan Duggal.

Computer Law Association (CLA), a global body of information technology law professionals, CLA, executive director, Susan Donegan said unlike in the US, Indian lawyers, by and large, are not so open to specialisation in multi-disciplines, especially in areas like IT. Although, it's changing, with a number of Indian law students, fresh advocates and senior jurists are slowly turning into IT. India is a large IT provider and lawyers here cannot afford to ignore IT.

“If you are a tech lawyer, you are a global lawyer. Because you will be handling trans-national business issues of multi-culture clients, you will be interacting with global legal experts. In the process you will also get a feel of the legal frameworks of the US, UK, Australia or Europe. Ultimately, all these are extremely critical when you draft a business contract or settle a commercial disputes for an IT client”, said S Rajashekharaiah, off-campus faculty coordinator of BITS Pilani, who is in Bangalore.


 
Few interesting LPO stats
 
     
  • A recent report by Value Notes indicates that by 2010 the legal services offshoring industry in India will employ about 24,000 people - a more than ten-fold increase over current numbers. The report estimates that the overall addressable offshore opportunity in legal services will work out to US $4.5 billion by 2010.

  • India will receive 60 percent of around 40,000 legal jobs outsourced by the US by 2010, says market research outfit, Forrester. When, the quantum of these jobs is expected to nearly double by 2015, the country's share would go up to 70 percent.

  • Legal services is a US $200 billion industry in the US alone while Europe's is of a similar size. Even fresh lawyers there demand anything between US $250,000 to US $300,000 per annum, compared US $7,000 to US $20,000 in India.

  • Legal process outsourcing (LPO) will emerge as a key vertical of the country's entire knowledge process outsourcing (KPO) sector in the next couple of years.

  • LPO wave is expected to touch a large portion of the country's legal fraternity of 850,000.

 
Current opportunities available for India's law professionals
 
     
  1. Work in their family-run law firm and succeed after many years to make a name for himself;

  2. Work for a family-run law firm and struggle for many years doing low-end work with little or no client contact and a measly pay packet;

  3. Work for corporates in their legal department, which is not an option easily available to fresh graduates;

  4. Work as professors but that comes only with experience.








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