Wireless

June 13, 2003
Challenges continue to trouble hotspot market

UNITED STATES -- While the landscape of the hotspot market has changed in terms of number and type of venue, and the universe of providers addressing this market include some of the top fixed-line and mobile operators, there continues to be challenges in the hotspot model, according to In-Stat/MDR.

The market research firm found that increasing hotspot usage was the principle challenge to the model, to date. While the number of hotspot venues increased from several hundred to tens of thousands worldwide in the past three years, usage has not grown at similar rates with connects per location, per day remaining very low, especially in the café and retail venues.

Factors behind the low hotspot usage rate stem from a variety of factors including lack of awareness, non-target venue deployment, and in congruence between existing pricing plans and consumer expectations. While providers have taken steps to address some of these challenges, such as re-aligning pricing plans, there continue to be challenges ahead. Awareness of these challenges is resulting in a very cautious approach by some potential new entrants.

Many of the fixed-line and mobile operators continue to explore the market, with some launching trial offerings. Yet, they remain hesitant to commit to a full-scale deployment. Further, perspectives on how WLAN will integrate with 2.5/3G services also vary widely, with some providers fully embracing WLAN and others still remaining very skeptical and defensive. However, with a concentrated approach to venue deployment and appropriate strategies to incorporate hotspot access into corporate level remote connectivity capabilities, the hotspot market, and those players involved, will thrive.

In-Stat/MDR also found that:

  • While new players are hesitantly testing the waters, a new wave of hotspot deployments, the wholesale model, is emerging to again reshape the hotspot market. Initiatives, such as Cometa in North America, and the Cloud in the UK, anticipate massive hotspot rollouts that promise to dwarf the existing provider footprint.
  • While there are a variety of potential challenges for the hotspot market that continue to lurk on the horizon, there are numerous encouraging developments as well. Increased familiarity with, and use of, WLAN, availability of WLAN enabled laptops, and discussion and standardization forums will all help promote use of hotspots. The worldwide, for-fee hotspot market will grow from 12,235 locations worldwide in 2002 to 145,417 locations worldwide in 2007.
  • Despite the concern over the sustainability of cafe venues, these continue to account for the vast majority of hotspot deployments, followed by hotels.

Contact:
In-Stat/MDR

Web: www.instat.com


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