India Telecom

October 28, 2002
Tata Telecom reports 28 percent revenue growth in H1 2002-03

NEW DELHI -- Tata Telecom, an equal joint venture partner with US-based Avaya, has announced its unaudited financial results for the six months period ended September 30, 2002. For the half-year ended September 2002, the company reported a turnover of Rs 129.65 crores as compared to Rs 101.36 crores in the corresponding previous period, a growth of 27.91 percent. The profit after tax (PAT) stands at Rs 4.92 crores as compared to Rs 4.28 crores in the corresponding previous period, an increase of 14.95 percent.

Tata Telecom recorded a revenue of Rs 70.05 crores for Q2 of 2002-03, as compared to Rs 59.73 crores in the corresponding previous period, an increase of 17.28 percent. It posted a PAT of Rs 3.33 crores as compared to Rs 3.10 crores in the corresponding previous period, an increase of 7.42 percent. The company is targeting on its planned business strategy of transforming into an end-to-end converged communications solutions provider.

Speaking at the board meeting Niru Mehta, vice chairman, Tata Telecom and vice president and managing director, Avaya India, said: "These six months have seen us responding to customers' emerging needs very aggressively. One of the key factors promoting this has been our strengthened end-to-end converged communication solutions portfolio. I believe that the future lies in convergence and IP, and our sharply focused customer-centric business strategy will reap rich dividends in the coming quarters."

During the course of H1 in FY 2002-03, Tata Telecom aggressively strengthened its end-to-end converged communication solutions portfolio. It has further consolidated its position in every business area that it operates in. It continued to maintain its leadership position in the voice communication solutions market and the call center market, and, has emerged as a formidable force in the data networking market.

In HI of FY 2002-03, Tata Telecom further strengthened its market leadership in call center segment and launched Avaya Global Connect Solutions, a strategic initiative aimed at US corporates evaluating business process outsourcing in order to motivate them to globalize contact centers and BPO operations by expanding operations to places such as India. An enhanced contact center solution for cost-effective, backoffice globalization strategies, Avaya Global Connect Solutions leverage the entire portfolio of front office/back office solutions in contact centers, unified communication, data and voice networking, managed services, among others. Facilitating contact centers to move up the value chain, Tata Telecom also launched state-of-the-art customer experience management (CEM) solutions -- a technology platform facilitating contact centers to enhance customer loyalty through effective relationship management.

Anticipating emerging customer needs, Tata Telecom also introduced a comprehensive range of Enterprise Class IP Solutions (ECLIPS). These new products bring in high degrees of scalability and reliability of voice communications to IP networks. The new Avaya solutions make it easier and more cost-effective for businesses to integrate voice onto a single packet-based network. Avaya provides a logical migration to IP telephony by enabling enterprises to retain existing telephones, common equipment and infrastructure; unifies network management; delivers headquarters-class functionality and reliability to the edge of the network and beyond; and, through open standards, enables interoperability in a network comprised of equipment from a variety of vendors. It also launched converged voice and data solutions for security, mobility and continuity. The key differentiators here are reliability, scalability and quality of service (QoS).

Tata Telecom further consolidated its footprint in the Indian marketplace. It is on target in its endeavour to enhance the ratio of 19 percent indirect and 81 percent direct to 30:70. It has strategic partnerships with system integrators, both global and local, and is leveraging Avaya's global relationship with IBM to provide end-to-end solutions in India. Other local system integrators include Servion, Cambridge Technology Partners and NIIT. It also has value-added resellers and channel partners, who handle Tata Telecom's data and LG's key telephone systems business, respectively. Today the company has a countrywide distribution network of 50 business partners. In addition, Tata Telecom has strategic alliances with technology leaders such as Polycom, LG and Nice.

Contact:
Tata Telecom
Tel: 91-656 0500 Extn.: 342
Email: aratimukerji@tatatelecom.com
Web: www.tatatelecom.com




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