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ITU
Telecom World 2003
October
14, 2003
Sun, Lucent launch solution for enhanced
communications
GENEVA
-- Sun Microsystems, Inc. and Lucent Technologies announced
the availability of a suite of products, services and
marketing programs called the iForce solution for enhanced
communications for service provider and enterprise customers.
This solution converges voice and data offerings, seamlessly
linking PCs with telephones and enabling users to manage
wireline or mobile calls easily and effectively.
Designed
to help service providers boost revenue by increasing
the operational efficiencies of enterprises, the iForce
solution reduces communication bottlenecks for end users.
The solution works in conjunction with telephony systems
to help deliver an extensive set of IP-enhanced productivity
and convenience features, such as Web voice-controlled,
real-time conference call set-up, in which the system
finds and contacts the participants whether they are
using a standard phone, IP phone, mobile device or a
PC.
The
iForce solution can be configured as a hosted solution,
in which a service provider maintains and manages the
equipment and offers these services to its customers
either individually or as part of a bundle. It can also
be located at an enterprise, so the solution is managed
at the enterprise, helping to seamlessly integrate with
other applications that the company already provides
to its users.
The
solution offers multiple benefits that include a unified
communications portal for easy, anytime-anywhere access
and management of calls, messages, conference calls,
contact lists and calendars, including the use of voice-controlled
applications such as speech dialing, speech messaging,
voice portal and speech-enabled Web services; the ability
to leverage existing and next-gen switch technology
in hosted and customer premise-based call control environments
supporting legacy and IP handsets; and increased employee
productivity through the integration of desktop communication
tools with voice and data capabilities.
Phil
Sasso, senior director, telecommunications industry,
Sun, said: "The iForce solution is a natural extension
of Sun Java enterprise system, a pre-integrated foundation
for the delivery of network services. By adding the
'glue' that interfaces with different kinds of voice
networks that exist, Lucent has created exactly the
kind of ubiquitous and intuitive capabilities that we
believe are necessary to enable seamless mobility for
enterprise workforces."
Frank
Farese, senior vice president, business partner and
software sales, Lucent, added: "This exciting global
offer is a result of the longtime collaboration between
Sun and Lucent. We are taking the best of what Lucent
has to offer from our long experience with carrier-class
solutions and teaming with Sun, which has unparalleled
knowledge of how enterprises want to communicate, to
bring a solid, reliable solution to our customers."
Contact:
Lucent Technologies
www.lucent.com
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