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ITU Telecom World 2003

October 14, 2003
Veraz's service introduction framework decreases customer churn

GENEVA -- Leveraging its proven softswitch and media gateway platform for next-generation IP-based voice networks, Veraz's new service introduction framework eliminates two bottlenecks from today's services model that requires vendors and providers to spend extensive amounts of time to develop and then deploy new services to customers. A typical development cycle, from concept to completed testing that can easily last over a year is now reduced to just weeks with the framework. The framework eliminates the complexity of network wide deployment and service activation, thereby taking only minutes. With this framework, providers can seize revenue opportunities before the competition, decreasing customer churn and cost-per-user.

The framework combines the best in large-scale Web services infrastructure models with the field-proven ControlSwitch and I-Gate media gateway, resulting in a distributed system with a multi-tiered design and scripted programmability-solving traditional service bottlenecks while adhering to the stringent requirements of carrier teleservices. With Veraz's new offering, providers can program new teleservices on the fly -- from familiar services with customised differentiators to complex automated operator or intelligent network services. New services are then deployed instantly throughout a network (rather than device by device), and are immediately available for use by VoIP users and to traditional PSTN users. Service providers reduce time for service development and deployment from many months to just days even when involving multiple cities or multiple countries. Along with a rapid deployment of global services, providers now have the flexibility to create and customise carrier-grade tele-services either internally, with independent software vendors (ISVs), or via Veraz professional services.

Centrally managed, distributed ControlSwitch is fully programmable with pre-tested building blocks leveraging XML scripting, giving providers the ability to customise services and respond to competitive moves much more rapidly. With a multi-tiered design, service policies and service logic can be customised independently without impacting system stability. This design results in services defined by a set of service policies and service logic that are accessible to all networks via a mediation tier.

To maximise service availability, Veraz partners with top-tier application server vendors. These partners benefit from interoperability testing on the Veraz platform to provide complete end-to-end solutions for customers. For example, with IP centrex vendors can access complex intelligent network services already deployed within incumbent carriers, enabling new and existing service infrastructure to be available to VoIP and traditional PSTN users.

Tal Simchony, CEO, Veraz Networks, said: "We have transformed a limited and constrained services model forced onto service providers, and are enabling them to take control of future revenue opportunities by introducing new and compelling voice services from development to deployment in a matter of weeks. As carriers evolve their network to next-gen IP cost-effectively and efficiently, they should be able to evolve their services and revenue opportunities in the same fashion."

Contact:
Veraz Networks

www.veraznetworks.com




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