Controversy

September 16, 2002
Is barricading of Internet telephony sites justified?

Kaushik Phukan

NEW DELHI -- The euphoria of legalized Internet telephony has not even died down in the country when another controversy has suddenly erupted. According to reports, the Indian ISPs have blocked some of the local Internet telephony sites. The ISPs see sense in it. However, the Internet telephony sites are up against the act, which they term as illegal.

For the record, Internet telephony was illegal in India for a long time. It was only in last April that the government and the regulators saw the folly of it and legalized the service.

According to Amitabh Singhal, general secretary, Internet Service Providers Association of India (ISPAI), local ISPs such as Satyam, HCL, Data Access and others are blocking Internet telephony sites such as Net4, Caltiger, etc.

Singhal added: "The blocking of the Internet telephony sites are purely for commercial reasons. The ISPs have invested lots of money on the building up the infrastructure and the networks. They also want to provide services to their customers. The sites that are being blocked are those that have not invested anything but still want to use our network and infrastructure, just by selling or reselling Internet telephony cards. By chance, if we give them access, many illegal operators would join them and deliver an even major blow to the revenues."

The Forum for Open Network Enablement (FONE), a body supported by the Internet User Community of India (IUCI), is planning a few initiatives toward addressing this sore issue of selective blocking of Internet telephony sites by the ISPs. FONE plans to take up the issue with TRAI and create a Web site where Internet users can register their complaints on this issue.

Dr. Arun Mehta, founder of the Society for Telecom Empowerment (STEM) said: "The ISPs are blocking Internet telephony sites at the router level, thus preventing all communication with the affected companies. It violates the consumers right to expression, information and to the cheapest available Internet telephony service. It also violates Article 19 of the Indian Constitution. Besides these, those wishing to use the affected brand of Internet telephony, or even people merely wishing to obtain information about the concerned companies, or send an email to them are also affected. The ISPs themselves would be adversely affected, because this slows down the growth of the Internet in India."

"The adverse publicity that this issue is giving to the ISPs might make them see reason. Otherwise, we will petition the TRAI or the courts. At the moment, we are hoping that the ISPs will realize their mistake, and correct it. Otherwise, we will take appropriate steps," Mehta added.

However, the ISPs beg to differ. They say that allowing everybody to use their network for Internet telephony will eat into their already dwindling fortunes.

Nevertheless, what is the way out? The ISPs are optimistic that things can be discussed and worked out. After all, nobody wants the Internet penetration rate to slow down, and hence affect the operators themselves. Singhal said: "We do not have a problem opening up for everyone, provided there is a decent revenue-sharing arrangement. Otherwise, it does not make any commercial sense to us to let anybody and everybody operate on an infrastructure built by us."





 
 

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