Convergence Plus
Interview
Tuesday, December 11, 2018
about us
Kumar Siddhartha is Managing Director of Sage Software Solutions Pvt Ltd

By SJ Singh

Kumar Siddhartha is Managing Director of Sage Software Solutions Pvt Ltd Company vision and the strategy it intends to follow to achieve its vision.

(- See more at: http://www.sagesoftware.co.in)
Sage gives businesses around the world the information, insights and tools they need to succeed and being an authorized distributor of Sage products in India, Sage Software Solutions P Ltd follows its vision unswervingly. Our customers range from small medium business owners to large enterprises, all of whom have different requirements. While every business is unique, they all share common challenges and goals - a desire for simple, secure and smart solutions that mitigate business complexities and risks.

Our core mission is to offer optimum value to our customers and assist them achieve their goals. We hold a proven track-record of serving diverse industry verticals with our meticulously devised and cutting-edge enterprise management solutions.

Further, with rapidly evolving technological evolution, we at Sage Software ensure to strive continuously to offer highly customized, seamless, agile and flexible CRM, ERP and HCM business solutions for businesses of all sizes.

Please share the key focus areas for Sage Software Solutions Pvt Ltd? New product offerings/business solutions?

We are excited about launch of Sage X3 in India, Sage X3 is making waves in different parts of world for simplicity combined with modern technology giving a robust and easy to implement ERP software. Sage X3 flushes all those complexities paving way for efficient and faster business processes.

It simplifies every aspect of a business, leaving you lean and ready for whatever comes next, wherever you are in the world. Choosing Sage X3 means adapting to the next-gen business management solution to grow faster and run an agile organization.

We at Sage Software Solutions (P) Ltd. strongly believe in providing not just business solutions, but solutions that resolve or address pain-points endured by businesses. Below is the recipe for our successful deployments and implementations:

  • Cost-effective and budget-friendly business management solutions
  • Highly customized modules and integration to meet specific business needs
  • Dedicated project management
  • Well planned and employed budget and resources
  • Appropriate time allotment
  • Comprehensive project scope
  • Optimum user participation
  • Appropriate and comprehensive user training
  • Consistent communication and engagement with stakeholders
  • Well-documented and drafted user guide
  • Planned data migration
  • Thorough system testing
  • Timely handover and closure post go-live

What are the key factors that have contributed to the success of the company?

Customer Satisfaction: Extreme focus on customer satisfaction with continuous support from sales to lifetime success. We believe in making and rejoicing long relationships with our customers and our solutions are scalable.

Partner Enablement: Our Partners are the quintessential pillars of our Ecosystem. We have 30+ talented and experienced partners throughout India. Our partners have varied industry experiences ranging from IT to Pharma and Engineering goods to distribution.

Dedicated Employees – our employees have a steadfast industry experience which help us deliver agile, efficient and unmatched enterprise management solutions to small, medium and big businesses in India.

We have established ourselves as a one-stop hub for all needs pertaining to enterprise management solutions such as CRM, ERP and payroll or HCM software. Our Cutting-edge suites of diverse enterprise management solutions deliver real-time visibility to actionable and insightful business data along with being affordable and user-friendly enterprise management solutions to choose from. With our PAN-India presence in Delhi NCR, Mumbai, Chennai and Bengaluru, we aim to serve businesses operating in every nook and corner of the country. We aim to reach to all the SMEs and help them grow faster and have a complete control over all their processes.

How do you differentiate your company from the other players operating in the same segment?

Being a leading provider of advanced business management solutions to businesses across the nation for a good number of years, we understand how competitive the Indian business environment is particularly the SMEs sector. Sage is one among the handful of players in the world, which focuses exclusively on SMEs and their business application needs and understands their pain-points. In fact, it is one of the top enterprise ERP market player with a strong focus on its SMB customer base.

Mr. Kumar Siddhartha MD for Sage Software Solutions (P) Ltd. (Distributor of Sage Asia Pte in India) said, “The burning desire and hunger to grow seamlessly of start-up and small and medium enterprises is turning out to be a tidal wave taking India Inc. by a storm. It is quite intimidating for SMEs and start-ups to embrace expensive and complicated business management solutions to stay ahead of the curve, but they virtually do not have a choice between the large enterprise players in ERP space and local grown small players that are yet to be tested for their durability and longevity. We take great pride to fill this gap and help our SME customers reach that next level with our extremely user-friendly, quick implementation and highly cost effective software, all from a Global and notable brand name. Sage has helped more than 2 Million SMB customers worldwide and takes great pride in bringing its proven business process improvement solutions to the Indian SME market now”.

How do you see the industry developing in the future? Upcoming trends?

Experts at Sage Software are evangelists of agile enterprise management solutions and SMAC technology. SMAC undoubtedly is the upcoming trend that would be taking businesses by a storm and we at Sage Software are firm advocates of this trending technology. In fact, all our flagship products to be rolled-out in the future would be SMAC-centric helping business stay ahead of the curve. With its state-of-the-art Cloud, Mobile and Business intelligence solutions, Sage has been in the forefront of this revolution. We are also seeing a SMAC-2 in progress, which will fuel and drive our future ERP, CRM and HCM solutions for SMEs in years to come.

Available opportunities and roadblocks that impact this sector?

One of the most prominent roadblocks that we have been facing is that businesses often resist change. For instance, lot of businesses are still stuck with the archaic attitude of “this is how we have been doing things” rather than welcoming change with open arms. So our biggest challenge is to illustrate the significance of change to survive and outshine in today’s cutthroat business environment.
On the opportunities forefront, all our solutions are devised to serve the growing needs of SMEs/SMBs and start-ups. And looking at the start-up boom, which doesn’t seem to be ceasing anytime soon, it is a total heads-up sign for us to help these budding businesses reach new altitudes.

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